COLLECTION AND USE OF PERSONAL DATA
When you submit a booking or an enquiry through the various contact forms on our site, we collect some personally identifiable information such as your e-mail address, name, home address or telephone number. In conjunction with the analytics tools used for the management and operation of the site, we may also collect anonymous information that helps us to better understand our visitors. This is strictly information that does not identify you such as your ZIP or postal code, your age, gender and personal interests.
Information about the visitor’s computer is also automatically collected. This is a standard process across the majority of online websites and you are not identifiable from this data. This data can include your IP address, domain name, time and date of access, and the referral site via which you accessed our site. This information is used to aid us in our ongoing management of the site and to provide general statistics regarding the use of our site.
We encourage you to review the privacy policies of all websites you choose to visit so that you can have an understanding as to how these sites collect, use and share your information (as applicable). Please note that we are not responsible for the privacy statements or other content on websites outside of our own. (referrer or otherwise).
USE OF YOUR PERSONAL INFORMATION
We will collect and use your personal information to aid us in the operation of our site, and in order to deliver the particular services that you have requested. We reserve the right to contact you via surveys or other methods of direct marketing via email, Short Messaging System (SMS), Multimedia Messaging System (MMS), and any other means in order to conduct research regarding our user’s opinions of current services and potential new ones.
We do not rent, sell or lease the contact information stored within our mailing and customer lists to any third parties. In some instances, we may contact you on behalf of a third-party business partner in order to present and discuss a product or service that we feel may be of interest to you. In the event of this occurrence, your personally identifiable information (contact details, address, name, etc.) will not be transferred to the third-party.
We may on occasion share our customer’s non-identifiable data (analytics results that provide us with an insight into our visitor demographic) with partners to gain assistance from them in performing statistical analysis. We may use your contact details to send you emails or postal mail or provide customer support where it is necessary. Any third parties that we work with are prohibited from using your personal information, with the exception of providing services to our company as requested. All third-party partners are required to maintain the confidentiality of our user’s information.
DISCLOSURE OF YOUR PERSONAL INFORMATION
We do not use or disclose any sensitive personal data without your express permission to do so (religion, political affiliations, race, gender, etc.).
We keep a record of the pages our customers and web visitors explore on our site so that we can establish what pages, services, and site sections are the most popular. This information is then used to aid us in improving our overall site and service offering, and in providing customized content and advertising to customers.
We will only disclose your personal information (potentially without notice) if required to do so by law or in the event of the following scenarios:
- To conform to a legal obligation or to comply with legal processes served on our business or site.
- To protect and defend our rights and property.
- To act to protect the personal safety of our users and/or the general public.
Our site uses “cookies” in order to personalize your surfing experience. Cookies relate to text files that are placed on your hard disk by a web page. Cookies cannot be used to run programs or deliver viruses to your computer; they are uniquely assigned to each individual internet user and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time when you are exploring the internet. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you choose to reach out to us via our contact form, the cookie will remember what information you input into the empty fields if you return to the site at a later date.
You have the ability to accept or decline cookies. The majority of internet browsers accept cookies automatically, but you can modify your settings to decline cookies if you do so wish. If you choose to decline, you may not be able to fully experience the interactive features of our site, and others which you visit.
CHANGES TO THIS POLICY